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Download the Servinix app

Install Servinix Go on your iPhone or Android phone so you can receive job dispatches, complete work orders, and collect payment in the field.

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Before you start

  • Each technician installs the app on their own phone. The admin does not need to install it.
  • You need an active Servinix account. Ask your admin to invite you before you install.
  • Minimum OS requirements: iOS 16 or later, Android 10 or later.

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Install on iPhone (iOS)

  1. Open the App Store on your iPhone.
  2. In the search bar, type Servinix Go and tap Search.
  3. Locate the Servinix Go app in the results and tap Get.
  4. Authenticate with Face ID, Touch ID, or your Apple ID password when prompted.
  5. Wait for the download to complete, then tap Open.

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Install on Android

  1. Open the Google Play Store on your Android phone.
  2. In the search bar, type Servinix Go and tap the search icon.
  3. Locate the Servinix Go app in the results and tap Install.
  4. Wait for the download to complete, then tap Open.

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First launch and sign-in

  1. When the app opens, enter your Email and Password and tap Log In. See Signing in to Servinix for the full sign-in walkthrough.
  2. After login, the app guides you through an onboarding flow:
    • Grant location permissions — Allow location access so the app can track your trips and show your position on the dispatch map. See Grant location and motion permissions.
    • Enable notifications — Allow push notifications so dispatch can alert you to new or changed jobs. See Enable push notifications.
    • Day preview — Review today’s schedule, then tap Start Day to go to the main app.

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Result / verify

After completing the onboarding flow, you land on the main tabs at the bottom of the screen: Schedule, Jobs, and Me. Your assigned jobs for today appear in the Schedule tab.

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Troubleshooting

  • Can’t find “Servinix Go” in search: Make sure you are searching the correct store for your region. The app may not be available in all countries — contact Servinix support if the listing does not appear.
  • Login fails after install: Confirm with your admin that your account has been created and your email is correct. See Can’t sign in.