GPS alerts overview
Servinix GPS Tracking generates alerts whenever a vehicle or driver crosses a threshold you care about. Alerts surface in the portal and — when push notifications are enabled on the Servinix Go app — on the driver’s mobile device.Alert types
Servinix organizes alerts into four main categories: Real-time alerts — live events flagged as they happen. The Real-Time Alerts page shows an Alert Feed of individual incidents (for example, Harsh Braking or Harsh Acceleration) alongside summary tiles for Active Alerts, Critical Threats, Alerts This Hour, and Vehicles Affected. Alerts are labeled Critical, High, or Medium severity. The 24-Hour Intensity Trend chart shows when activity spiked across all severity tiers. Driver behavior alerts — events produced by the DMS (Driver Monitoring System) and ADAS (Advanced Driver Assistance System) sensors on supported devices. The Driver Behavior Monitoring page tracks these as Risky Events and surfaces them in the Safety Score Trend, Event Distribution, Driver Behavior Leaderboard, Behavior Event Heatmap, and Critical Safety Events feed. Examples include Harsh Braking, Harsh Acceleration, Geofence Exit, and Distracted Driver events. Geofence alerts — triggered when a vehicle enters or exits a virtual perimeter. Geofences are created and managed at Fleet → Geofences. The activity feed shows each crossing with a timestamp, dwell time, and status (Inside / Exited). Vehicles stuck inside a geofence beyond 12 hours are flagged separately. Speeding alerts — triggered when a vehicle exceeds a configured speed threshold. Speeding events are also captured in the Speeding Violations report at Reports, where you can filter by severity, vehicle, driver, duration, and location. Usage and diagnostics alerts — the Usage Monitoring page surfaces Critical Events such as Excessive Idling, Low Runtime, and High Runtime for assets crossing utilization thresholds. The Fleet Diagnostics page raises DTC (Diagnostic Trouble Code) alerts from the OBD device.Severity model
The portal uses three severity levels:| Level | Meaning |
|---|---|
| Critical | Requires immediate intervention |
| High | Elevated risk; review promptly |
| Medium | Notable event; review during normal operations |
Where alerts surface
- Portal — Real-Time Alerts page (
Fleet → Real-Time Alerts): live Alert Feed with severity distribution and category breakdown. - Portal — Driver Behavior Monitoring page (
Fleet → Driver Behavior): Critical Safety Events feed and leaderboard. - Portal — Fleet Geofences page (
Fleet → Geofences): entry/exit activity and stuck-vehicle flags. - Portal — GPS Reports (
Reports → Alert Management): historical alert log with export. - Mobile app — push notifications: alert events delivered to the driver’s device when push notifications are enabled.