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Monitor driver behavior and safety scores

Use the Driver Behavior Monitoring page to review fleet-wide safety trends, identify high-risk drivers, and drill into specific risky events before they lead to incidents.

Before you start

  • Manager or Admin role required.
  • Safety scores and behavior events are generated by vehicles equipped with a DataLogger OBD device or a dashcam with DMS/ADAS capabilities. Drivers without a paired device show incomplete data.

Steps

Open the Driver Behavior Monitoring page

  1. In the left navigation, click Fleet.
  2. Click the Driver Behavior card (labeled “86 AVG SAFETY SCORE” on the Fleet Intelligence dashboard). The page opens at Fleet Management › Driver Behavior Monitoring with the heading Real-time Safety Dynamics.

Read the summary tiles

Four summary tiles appear at the top of the page for the selected date range:
TileWhat it shows
Active Drivers GroupsNumber of driver groups currently active
Risky Events WarningTotal risky behavior events flagged in the period
High-Risk DriversCount of drivers in the high-risk category
Avg Safety ScoreFleet-wide average safety score

Change the date range

Click the date range label (for example, “May 15, 2026 — May 22, 2026”) to open the date picker, or use the 7D, 30D, and 90D preset buttons on the Safety Score Trend chart.

Read the Safety Score Trend chart

The Safety Score Trend chart shows how the fleet average safety score has moved over the selected period. Toggle between AVG (fleet average) and RISK (risk score overlay) using the buttons above the chart. Compare against the benchmark band shown on the chart.

Review the Event Distribution chart

The Event Distribution chart shows a weekly aggregation of risky behavior events broken down by day (Friday through Thursday). A “Risky Behaviors Up” badge appears when the current week is above the prior period.

Find and rank drivers in the Leaderboard

The Driver Behavior Leaderboard lists each driver with the following columns: Driver, Device, Trips, Safety Score, Distance (KM), Harsh Events, DMS / ADAS, and Risk (Low / Moderate / High).
  1. Type a driver’s name or resource ID in the Search drivers by name or resource ID field.
  2. Use the risk filter tabs — All, Low, Moderate, High — to narrow the list to drivers in a specific risk band.
  3. Click the Safety Score column header (↓) to re-sort by score.
A Dashcam required label in the DMS / ADAS column means the vehicle has an OBD device but no dashcam, so DMS and ADAS events are unavailable.

Use the Behavior Event Heatmap

The Behavior Event Heatmap shows event frequency by hour across the week. Cells shift from low-frequency (cool) to high-frequency (warm). Below the heatmap, three callout tiles summarize the pattern:
TileWhat it shows
Peak HourThe hour with the most events (for example, 12:00 — 2,520 Events Observed)
Safest HourThe hour with the fewest events
Total Daily LoadTotal events aggregated across all 24 hours
Use the heatmap to schedule coaching sessions or route adjustments around peak-risk windows.

Investigate a Critical Safety Event

The Critical Safety Events section is a live feed of the most recent high-severity events. Each entry shows the event type, timestamp, and a brief description (for example, “Impact intensity: 2.8g. Vehicle near a high-speed bypass corridor.”). To launch a full driver investigation:
  1. Scroll to the Investigate Driver Performance section below the heatmap.
  2. Click Initiate Profiling to generate a deep-dive report covering individual performance metrics, historical event correlation, and predictive risk signals.

Result / verify

After opening the page you should see populated summary tiles and at least one driver in the Leaderboard if devices are active. The Behavior Event Heatmap shows a 24-column grid with frequency values in each cell.

Troubleshooting

Leaderboard shows no drivers — confirm that vehicles have active OBD or dashcam devices and that the date range covers a period when trips occurred. Safety Score shows 0.0 — the device has not yet transmitted enough trip data to calculate a score. Allow at least one completed trip to process. DMS / ADAS column shows “Dashcam required” — the vehicle has an OBD DataLogger but no dashcam paired. DMS and ADAS features require a dashcam device.