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Run a trip history report

The Trips Report gives you a trip-level table with 32 metrics across trip logistics, safety, and efficiency dimensions for every recorded journey. Use it to review driver behaviour on specific runs, audit mileage, or investigate safety events tied to a trip.

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Before you start

  • You need a dispatcher or admin role to access the Reports page.
  • Vehicles must have an active DataLogger that has completed at least one trip.

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Steps

  1. In the Servinix portal, select Reports from the left navigation under Management.
  2. Under the Operations section, find the Trips Report card.
    • The card description reads: “Trip-level reporting table with 32 metrics across trip logistics, safety, and efficiency dimensions.”
  3. Click CSV on the Trips Report card.
  4. In the report configuration screen, apply filters:
    • Date range — set the start and end dates for the period you want to review.
    • Vehicle(s) — select a specific vehicle or leave blank to include the full fleet.
    • Driver — optionally filter by driver name or ID.
  5. Click Generate (or Download) to export the report.
  6. The CSV downloads to your browser automatically.

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Result / verify

Open the CSV. Each row is a single completed trip. The 32 columns span three dimension groups:
  • Logistics — start time, end time, start location, end location, distance, duration.
  • Safety — harsh braking events, harsh acceleration events, speeding events, maximum speed recorded.
  • Efficiency — idle time, fuel-related metrics, and engine hours where available.
If no rows appear, no completed trips exist for the selected filters.

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Troubleshooting

Trips missing for a vehicle — Open the Resources page and confirm the DataLogger shows a recent last-ping timestamp. A device that has lost connectivity will not generate trip records. See Verify device connection. Columns showing empty values — Some efficiency and fuel metrics require specific device capabilities. OBD devices populate more columns than dashcam-only devices.