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Start and end a shift

Start your shift when you begin the workday to begin tracking time and enable job travel — then end it at close of day to lock your hours and stop trip tracking.

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Before you start

  • You must be logged in to the Servinix app as a technician.
  • Location, notifications, and motion permissions must be granted. The app checks these before allowing you to start your shift.
  • If your organization requires a shift, the Start shift button (or your organization’s custom label) appears on the home screen. If no shift is required, you see Start day instead.

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Steps

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Start your shift

  1. Open the Servinix app. The home screen shows a greeting and your next assigned job.
  2. At the bottom of the screen, tap START SHIFT (your admin may have customized this label, e.g., “CLOCK IN”).
    • If your shift is already active from an earlier session, the button reads VIEW JOBS — tap it to go to your job list.
  3. The Start shift bottom sheet appears with a job-count summary and a permissions check row. “Permissions ready” (green checkmark) means location, notifications, and motion are all granted.
  4. If the permissions check shows a warning, tap Open settings, grant the missing permissions, then return — the check updates automatically.
  5. Swipe the Swipe to start shift handle to the right to confirm.
  6. The app opens your Job list screen with a live shift timer in the top-right corner.

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End your shift

  1. Open the Me tab (bottom navigation bar, rightmost tab).
  2. Scroll to the bottom and tap End shift. The button only appears when a shift is active.
  3. The End shift bottom sheet shows Hours worked (updating every 30 seconds) and Jobs completed for today.
  4. Swipe the Swipe to end shift handle to the right to confirm.

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Result / verify

After starting: The shift timer runs at the top of the job list screen and trip tracking begins in the background. After ending: The timer is gone, today’s time entries are locked, and your hours appear in the portal Attendance view.

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Troubleshooting

Permissions warning on the Start shift sheet. Tap Open settings, grant background location, notifications, and motion, then return to the app. End shift button is missing on the Me tab. No active shift is recorded for your account. Check the Timesheet card on the Me tab or ask your admin to verify in the Attendance view.