Skip to main content

View and manage fleet resources

The Resources page gives you a single view of every vehicle, trailer, and telematics device in your fleet — including real-time health status and the time of the last data ping.

Before you start

  • You need an account with access to the Fleet module.
  • Devices must be installed and paired to appear in the list.

Steps

  1. In the left navigation, click Resources (under Fleet).
  2. The page opens at Fleet > Resources. Three summary tiles at the top show TOTAL tracked resources, HEALTHY (communicating within 24 hours), and DEVICES DARK (no ping for 24 hours or more).
  3. Use the tabs — Vehicles, Trailers, and Devices — to filter the list by resource type.
  4. Review the table columns: RESOURCE, DRIVER, DEVICES, LAST PING, and HEALTH.
    • HEALTH shows Healthy when the device has pinged within 24 hours, or Dark when it has not.
  5. To add a new vehicle, click Add Vehicle.
  6. To download the current list, click Export.
  7. To load the latest data, click Refresh.

Result / verify

After loading the page you should see all registered vehicles, trailers, and devices with their current health status. A vehicle marked Healthy means its paired device has communicated with Servinix in the last 24 hours. A vehicle marked Dark means no data has been received in 24 hours or more.

Troubleshooting

  • A vehicle is missing from the list. The vehicle has not been added yet. Click Add Vehicle to register it.
  • A vehicle shows Dark health. Check that the DataLogger is powered on and seated correctly in the port. See Device not reporting data.
  • A device shows as UNPAIRED. The device exists in the system but has not been linked to a vehicle. Open the vehicle record and pair the device from there.