> ## Documentation Index
> Fetch the complete documentation index at: https://helpdocs.servinix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Monitor fleet real-time alerts

> Use the Fleet Real-Time Alerts page—Alert Feed, Severity Distribution, Top Categories, and 24-Hour Intensity—to monitor fleet incidents as they happen.

# Monitor fleet real-time alerts

Use the Real-Time Alerts page to see every active safety and diagnostics alert across your fleet, understand which alert types are most frequent, and identify when incidents cluster during the day.

## Before you start

* You need Manager or Admin access to view Fleet pages.
* Alerts are generated by vehicles with active DataLogger OBD devices. Vehicles without a connected device do not appear in the Alert Feed.

## Steps

### Open the Real-Time Alerts page

1. In the left navigation, click **Fleet**.
2. Click the **Real-Time Alerts** card on the Fleet Intelligence dashboard. The Real-Time Alerts page opens at `Fleet Management › Real-Time Alerts`.

### Read the summary tiles

The top of the page shows four tiles that update automatically:

| Tile                  | What it shows                                                                      |
| --------------------- | ---------------------------------------------------------------------------------- |
| **Active Alerts**     | Total open alerts across the fleet                                                 |
| **Critical Threats**  | Alerts at Critical severity requiring immediate action                             |
| **Alerts This Hour**  | Count of alerts generated in the current hour, compared to the same hour yesterday |
| **Vehicles Affected** | Number of distinct vehicles with at least one active alert                         |

### Filter by time range

Click **24H**, **7D**, or **30D** above the tiles to change the period the summary tiles and charts reflect.

### Work the Alert Feed

The **Alert Feed** table lists individual alert events. Columns are **Time**, **Vehicle ID**, **Alert Type**, and **Severity**.

1. To search for a specific vehicle, type its Vehicle ID in the **Search by vehicle** field above the feed.
2. Use the status filter tabs — **All**, **Active**, or **Acknowledged** — to narrow the feed.
3. Click **Filters** to apply additional criteria.
4. The feed paginates. Use **Previous** and **Next** to move between pages. The header shows how many alerts are loaded and the total count (for example, "Showing 5 of 10 alerts").

### Review alert distribution

Below the Alert Feed, three panels give a fleet-level picture:

* **Severity Distribution** — percentage breakdown across High, Medium, and Low severity alerts. A bar labeled MONITORED shows the overall proportion being tracked.
* **Top Alert Categories** — the alert types with the most incidents (for example, Harsh Braking: 23 incidents, Harsh Acceleration: 12 incidents).
* **24-Hour Intensity Trend** — a time-series chart showing alert volume by hour, broken out by Critical, High, and Medium severity. Use this to identify when incidents peak during the day.

### Export the Alert Feed

Click **Export** (top right of the Alert Feed) to download the current filtered view.

## Result / verify

After opening the page you should see active alert counts in the four summary tiles and at least one entry in the Alert Feed if alerts exist. The Severity Distribution panel shows 100% accounted for across severity levels.

## Troubleshooting

**Alert Feed is empty** — confirm the selected time range contains activity and that your vehicles have active OBD devices (see [Verify device connection](/gps-tracking/device-setup/verify-device-connection)).

**Severity Distribution shows 0%** — no alerts exist for the selected period. Switch from 24H to 7D or 30D to check for older events.

## Related

* [GPS alerts overview](/gps-tracking/alerts/gps-alerts-overview)
* [Monitor driver behavior and safety scores](/gps-tracking/alerts/fleet-driver-behavior)
* [Configure a speeding alert](/gps-tracking/alerts/configure-a-speeding-alert)
* [View fleet diagnostics and incidents](/gps-tracking/gps-settings/fleet-diagnostics)