> ## Documentation Index
> Fetch the complete documentation index at: https://helpdocs.servinix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Monitor driver behavior and safety scores

> Use the Driver Behavior page—Safety Score Trend, Event Distribution, Leaderboard, and Critical Safety Events—to coach drivers and reduce risk.

# Monitor driver behavior and safety scores

Use the Driver Behavior Monitoring page to review fleet-wide safety trends, identify high-risk drivers, and drill into specific risky events before they lead to incidents.

## Before you start

* Manager or Admin role required.
* Safety scores and behavior events are generated by vehicles equipped with a DataLogger OBD device or a dashcam with DMS/ADAS capabilities. Drivers without a paired device show incomplete data.

## Steps

### Open the Driver Behavior Monitoring page

1. In the left navigation, click **Fleet**.
2. Click the **Driver Behavior** card (labeled "86 AVG SAFETY SCORE" on the Fleet Intelligence dashboard). The page opens at `Fleet Management › Driver Behavior Monitoring` with the heading **Real-time Safety Dynamics**.

### Read the summary tiles

Four summary tiles appear at the top of the page for the selected date range:

| Tile                      | What it shows                                     |
| ------------------------- | ------------------------------------------------- |
| **Active Drivers Groups** | Number of driver groups currently active          |
| **Risky Events Warning**  | Total risky behavior events flagged in the period |
| **High-Risk Drivers**     | Count of drivers in the high-risk category        |
| **Avg Safety Score**      | Fleet-wide average safety score                   |

### Change the date range

Click the date range label (for example, "May 15, 2026 — May 22, 2026") to open the date picker, or use the **7D**, **30D**, and **90D** preset buttons on the Safety Score Trend chart.

### Read the Safety Score Trend chart

The **Safety Score Trend** chart shows how the fleet average safety score has moved over the selected period. Toggle between **AVG** (fleet average) and **RISK** (risk score overlay) using the buttons above the chart. Compare against the benchmark band shown on the chart.

### Review the Event Distribution chart

The **Event Distribution** chart shows a weekly aggregation of risky behavior events broken down by day (Friday through Thursday). A "Risky Behaviors Up" badge appears when the current week is above the prior period.

### Find and rank drivers in the Leaderboard

The **Driver Behavior Leaderboard** lists each driver with the following columns: **Driver**, **Device**, **Trips**, **Safety Score**, **Distance (KM)**, **Harsh Events**, **DMS / ADAS**, and **Risk** (Low / Moderate / High).

1. Type a driver's name or resource ID in the **Search drivers by name or resource ID** field.
2. Use the risk filter tabs — **All**, **Low**, **Moderate**, **High** — to narrow the list to drivers in a specific risk band.
3. Click the **Safety Score** column header (↓) to re-sort by score.

A **Dashcam required** label in the DMS / ADAS column means the vehicle has an OBD device but no dashcam, so DMS and ADAS events are unavailable.

### Use the Behavior Event Heatmap

The **Behavior Event Heatmap** shows event frequency by hour across the week. Cells shift from low-frequency (cool) to high-frequency (warm).

Below the heatmap, three callout tiles summarize the pattern:

| Tile                 | What it shows                                                              |
| -------------------- | -------------------------------------------------------------------------- |
| **Peak Hour**        | The hour with the most events (for example, 12:00 — 2,520 Events Observed) |
| **Safest Hour**      | The hour with the fewest events                                            |
| **Total Daily Load** | Total events aggregated across all 24 hours                                |

Use the heatmap to schedule coaching sessions or route adjustments around peak-risk windows.

### Investigate a Critical Safety Event

The **Critical Safety Events** section is a live feed of the most recent high-severity events. Each entry shows the event type, timestamp, and a brief description (for example, "Impact intensity: 2.8g. Vehicle near a high-speed bypass corridor.").

To launch a full driver investigation:

1. Scroll to the **Investigate Driver Performance** section below the heatmap.
2. Click **Initiate Profiling** to generate a deep-dive report covering individual performance metrics, historical event correlation, and predictive risk signals.

## Result / verify

After opening the page you should see populated summary tiles and at least one driver in the Leaderboard if devices are active. The Behavior Event Heatmap shows a 24-column grid with frequency values in each cell.

## Troubleshooting

**Leaderboard shows no drivers** — confirm that vehicles have active OBD or dashcam devices and that the date range covers a period when trips occurred.

**Safety Score shows 0.0** — the device has not yet transmitted enough trip data to calculate a score. Allow at least one completed trip to process.

**DMS / ADAS column shows "Dashcam required"** — the vehicle has an OBD DataLogger but no dashcam paired. DMS and ADAS features require a dashcam device.

## Related

* [GPS alerts overview](/gps-tracking/alerts/gps-alerts-overview)
* [Monitor fleet real-time alerts](/gps-tracking/alerts/fleet-real-time-alerts)
* [View fleet diagnostics and incidents](/gps-tracking/gps-settings/fleet-diagnostics)
* [Run a trip history report](/gps-tracking/reports/run-a-trip-history-report)