> ## Documentation Index
> Fetch the complete documentation index at: https://helpdocs.servinix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Download the Servinix app

> Where to find and install the Servinix Go mobile app on iOS and Android, including App Store and Google Play links and the supported OS versions.

# Download the Servinix app

Install **Servinix Go** on your iPhone or Android phone so you can receive job dispatches, complete work orders, and collect payment in the field.

## Before you start

* Each technician installs the app on their own phone. The admin does not need to install it.
* You need an active Servinix account. Ask your admin to [invite you](/account-billing/users-and-roles/invite-a-team-member) before you install.
* Minimum OS requirements: iOS 16 or later, Android 10 or later.

## Install on iPhone (iOS)

1. Open the **App Store** on your iPhone.
2. In the search bar, type **Servinix Go** and tap **Search**.
3. Locate the **Servinix Go** app in the results and tap **Get**.
4. Authenticate with Face ID, Touch ID, or your Apple ID password when prompted.
5. Wait for the download to complete, then tap **Open**.

## Install on Android

1. Open the **Google Play Store** on your Android phone.
2. In the search bar, type **Servinix Go** and tap the search icon.
3. Locate the **Servinix Go** app in the results and tap **Install**.
4. Wait for the download to complete, then tap **Open**.

## First launch and sign-in

1. When the app opens, enter your **Email** and **Password** and tap **Log In**. See [Signing in to Servinix](/get-started/welcome-to-servinix/signing-in-to-servinix) for the full sign-in walkthrough.
2. After login, the app guides you through an onboarding flow:
   * **Grant location permissions** — Allow location access so the app can track your trips and show your position on the dispatch map. See [Grant location and motion permissions](/field-service-management/tech-mobile-app/grant-location-and-motion-permissions).
   * **Enable notifications** — Allow push notifications so dispatch can alert you to new or changed jobs. See [Enable push notifications](/field-service-management/tech-mobile-app/enable-push-notifications).
   * **Day preview** — Review today's schedule, then tap **Start Day** to go to the main app.

## Result / verify

After completing the onboarding flow, you land on the main tabs at the bottom of the screen: **Schedule**, **Jobs**, and **Me**. Your assigned jobs for today appear in the Schedule tab.

## Troubleshooting

* **Can't find "Servinix Go" in search:** Make sure you are searching the correct store for your region. The app may not be available in all countries — contact [Servinix support](/contact-support/contacting-servinix-support/how-to-contact-support) if the listing does not appear.
* **Login fails after install:** Confirm with your admin that your account has been created and your email is correct. See [Can't sign in](/account-billing/account-troubleshooting/cant-sign-in).

## Related

* [Signing in to Servinix](/get-started/welcome-to-servinix/signing-in-to-servinix)
* [Grant location and motion permissions](/field-service-management/tech-mobile-app/grant-location-and-motion-permissions)
* [Enable push notifications](/field-service-management/tech-mobile-app/enable-push-notifications)
* [Tech mobile app overview](/field-service-management/tech-mobile-app/tech-mobile-app-overview)