> ## Documentation Index
> Fetch the complete documentation index at: https://helpdocs.servinix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Tech mobile app overview

> A tour of the Servinix Go app for field technicians—tabs, navigation, and the key screens you'll use every day for jobs, schedule, and customers.

# Tech mobile app overview

Servinix Go is the mobile companion to the Servinix portal. It gives field technicians everything they need to work through their day — viewing schedules, executing jobs, capturing signatures, logging time, and staying in sync with the office.

## What technicians do in the app

A typical day flows through a small set of steps:

**Start of day.** Open the app and tap **Start shift** from the Now tab. The app records your shift start time and shows you the jobs queued for today.

**Check the schedule.** Switch to the **Schedule** tab to see a week strip of upcoming days. Tap a day to expand the job list for that date, showing customer name, scheduled time, and address for each entry.

**Accept and travel to a job.** From the Now tab, select the job and tap the navigation button to launch turn-by-turn directions. When you arrive, tap **I'm Here** to mark yourself on-site.

**Work the job.** Step through the task list, capture photos, fill out task forms, and add notes. Use **Step away** to pause the timer mid-job without losing progress.

**Close the job.** Collect the customer's signature on-screen, then complete billing — send a payment link, tap to pay on-device, or record a cash or check payment.

**End of day.** Return to the Me tab and tap **End shift** to close your shift log.

## The five tabs

| Tab           | What it contains                                                                                  |
| ------------- | ------------------------------------------------------------------------------------------------- |
| **Now**       | Active technician flow — shift start, job selection, travel, on-site work, billing, and shift end |
| **Schedule**  | Week strip and daily job list with customer, time, and address                                    |
| **Inbox**     | Conversation threads with customers                                                               |
| **Estimates** | Draft and sent estimates; pricebook browser                                                       |
| **Me**        | Profile, preferences (including dark mode), Notification Center, timesheet, and app settings      |

## How the app pairs with the portal

Dispatchers create and assign jobs in the portal. The app receives those assignments and keeps job status in sync. Changes made in the field — task completions, photos, time entries, payments — flow back to the portal in real time. When connectivity drops, the app queues changes locally and uploads them automatically when the connection returns.

## First-time setup

On first launch the app runs a short onboarding flow: the Welcome screen introduces the assistant, followed by the permissions screen where you grant location, motion, and notification access. After granting permissions, the Day Preview screen shows today's schedule before landing on the main tabs.

## Related

* [View your daily schedule](/field-service-management/scheduling-and-dispatch/view-your-daily-schedule)
* [Start and end a shift](/field-service-management/scheduling-and-dispatch/start-and-end-a-shift)
* [Job lifecycle](/field-service-management/jobs-and-work-orders/job-lifecycle)
* [Grant location and motion permissions](/field-service-management/tech-mobile-app/grant-location-and-motion-permissions)