> ## Documentation Index
> Fetch the complete documentation index at: https://helpdocs.servinix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Complete job tasks

> Work through a Servinix job's task checklist, add notes, capture photos, and run custom task forms to finish the work order from the mobile app.

# Complete job tasks

Work through the task checklist on an active job, capture photos and notes, and tap **Finish work** when every task is done.

## Before you start

* You must be on the On Site Working screen. This screen appears after you tap **Start work** on the On Site screen. See [Accept and travel to a job](/field-service-management/jobs-and-work-orders/accept-and-travel-to-a-job) if you haven't arrived yet.
* Tasks are loaded from the server when the working screen opens. If the task list is empty and the job has tasks assigned, pull down to refresh or tap **Retry** if an error is shown.

## Steps

### Mark a task complete

1. On the working screen, find the **TASKS** section. It shows a count of completed versus total tasks (for example, **2 / 5**).

2. Tap a task row to mark it complete. A filled circle icon replaces the empty circle, and the task title is styled as done.

3. Tasks with a form attached show a clipboard icon on the right. Tapping one of these opens a form sheet instead of immediately marking the task done. Complete and submit the form to mark the task as done.

4. Tasks are locked once completed. Tapping a completed task shows the message **Task locked — Completed tasks cannot be marked incomplete.**

5. If a task with a form must be completed before another form task below it, the app alerts you: **Complete previous form first** — finish and submit the earlier task before opening the next one.

### Capture a photo

1. Tap the **Photo** tool in the tools row below the task list.
2. Use the camera overlay to take a photo. The photo is saved to the job.

### Add a note

1. Tap the **Note** tool in the tools row.
2. Type your note in the overlay. Tap **Save note** to attach it to the job timeline.

### Finish the job

1. When all tasks are marked complete, the **Finish work** button (or your workspace's configured label) becomes active. It is disabled as long as any task is incomplete.

2. Tap **Finish work** to end the job clock and move to the Wrapping Up screen. From there you can capture a customer signature and collect payment.

## Result / verify

Once all tasks are done and **Finish work** is tapped, the working screen closes and the Wrapping Up screen appears showing the job as complete. The task count in the job list transitions the job toward **Payment Pending** or **Done** status.

## Troubleshooting

**Finish work button stays disabled:** At least one task is still incomplete. Scroll through the task list and look for tasks without the filled circle icon.

**Task list shows an error:** The app could not load job details from the server. Tap **Retry**. If you are offline, the previously loaded task list remains visible — changes are queued and synced when connectivity returns.

**Form task won't open:** A required form task above it in the list is not yet submitted. Complete the preceding form first.

## Related

* [Add a task to a job](/field-service-management/jobs-and-work-orders/add-a-task-to-a-job)
* [Job lifecycle](/field-service-management/jobs-and-work-orders/job-lifecycle)
* [Capture customer signature](/field-service-management/jobs-and-work-orders/capture-customer-signature)
* [Step away from a job (break/pause)](/field-service-management/jobs-and-work-orders/step-away-from-a-job)