> ## Documentation Index
> Fetch the complete documentation index at: https://helpdocs.servinix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Mark attendance for a team member

> Mark a team member's attendance status (present, leave, half day) from the Attendance daily view in Servinix and adjust prior days when needed.

# Mark attendance for a team member

Record a team member's attendance status for the day — present, half day, or on leave — from the Attendance daily view.

## Before you start

* Admins can mark attendance for any team member from the web app.
* Technicians can mark their own attendance from the Servinix mobile app (see below).
* Go to **Attendance** in the main navigation.

The daily view shows a summary row of **PRESENT**, **HALF DAY**, **LEAVE**, and **UNMARKED** counts, followed by a table with each member's **MEMBER**, **ROLE**, **STATUS**, **REASON**, and **ACTIONS** columns.

## Steps (admin — web)

### Mark a member as present

1. Open **Attendance** and confirm the date shown at the top (use **Prev** / **Next** to change the day).
2. Find the team member in the daily table. Members start with status **UNMARKED**.
3. In the **ACTIONS** column for that member, select **Present**.

### Mark a member on leave

4. In the **ACTIONS** column, select **Leave**.
5. Enter a reason in the **REASON** field if prompted.

### Mark a member as a half day

6. In the **ACTIONS** column, select **Half Day**.
7. Enter a reason if prompted.

### Review attendance by calendar

8. Switch to the **Calendar** tab to view a month-level overview of each member's attendance.

## Steps (technician — mobile app)

Technicians mark their own attendance from the Servinix mobile app:

1. Open the Servinix app and sign in.
2. Navigate to **Attendance** or the shift check-in screen.
3. Tap to mark yourself **Present**, **Half Day**, or **Leave**.
4. Add a reason if prompted.

The record syncs to the admin Attendance view in real time.

## Result / verify

* The member's **STATUS** column changes from **UNMARKED** to the selected status.
* The daily summary counts update (PRESENT, HALF DAY, LEAVE, UNMARKED).
* The Calendar tab reflects the day's attendance for the member.

## Troubleshooting

* **Member not appearing in the attendance list** — Confirm the member has been added to a team under Settings → Teams and has an active user account.
* **Status reverts after saving** — Check that the member's team is assigned a shift that covers the current day under Settings → Shifts.
* **Technician cannot mark from mobile** — Ensure push notifications and location permissions are granted and the app is up to date.

## Related

* [View attendance](/field-service-management/fsm-settings/view-attendance)
* [Configure shifts](/field-service-management/fsm-settings/configure-shifts)
* [Configure teams](/field-service-management/fsm-settings/configure-teams)
* [Start and end a shift](/field-service-management/scheduling-and-dispatch/start-and-end-a-shift)